Disclaimer: As of April 2026, although the high-level topics covered in this book could still prove useful, due to the fast-changing nature of SaaS and technology in general, I wouldn't recommend this book as an up-to-date learning path to Zoho products. Zoho has come a long way since 2009 and is now a global tech leader in many segments. You can visit zoho.com to learn more about the platform.

A long time ago, before I joined Zoho, I wrote and published three books on the Zoho suite of applications. Back then Zoho used to offer tens of apps and solutions to help SMEs and startups run their day-to-day business in the cloud successfully. Now, Zoho is a global tech leader offering SMBs and enterprises world-class business products and services.

Regardless of the size of your operation, there is a Zoho product that can make your life easier. From online productivity and powerful email management to sophisticated CRM and cloud-based business applications, Zoho has a solution to your problem.

Since 2008, I have worked with various SMEs in the USA, Canada, Türkiye, the UAE, and the Philippines and provided them with robust solutions to run a more effective business in the cloud. Zoho apps have played a foundational part in this journey.

Zoho became such a powerful agent of change for my work that I felt compelled to write about it and share my excitement with the world.

Mastering Zoho CRM (Apress, 2017)	Mastering Zoho Creator (Apress, 2017)	Foundation Zoho (Apress, 2009)