One of nice features in zoho Business is organization groups that allow you to really collaborate and share documents, tasks, and links between the team members.
However creating such group although looking simple is a bit tricky.
Many users (including myself) reported that one they want to creat organization groups, it would give them a vague error message. This is because in creating the group you don’t specify a moderator!
I found this totally by accident (I’m not sure if this is included in the documentation) that every organization group needs a moderator along with the members to be specified.